Eugene

I'm using WHMCS 8.9.0, I updated and did not face any issues. Infact I never faced any issues after setup. Is your web server hosted in ec2? Can you enable mail debug and show me detailed logs?

Did you generate credentials from AWS ? I'm using SES with WHMCS, never had any such issues. Below configuration works for me

We noticed this error on our WHMCS too. Can you try doing the same using Administrator account? Also, can you open DevTools > Network Tab and see if the request is failing because of firewall block or some other error?

Where are the images stored? On your local server or cloud ? It might be possible that the size of image is big and takes time to load, do you see thumbnail ?

I'm not modifying existing invoices. The new ones going forward

Any specific reason why? WHMCS itself has the option to format the invoice numbers but not two different ones. Is it going to create problems in the database somewhere? Is it because of a compatibility issue?

Hello, Can I somehow segregate invoice prefixes and/or Pay-to-text based on the payment method selected by the client? For example All PayPal paid invoices should come up like PP/123 PP/124 PP/125.. and so on, with Pay To text "Paid to Company 1" All other invoices paid using another payment method should come up like "INV/123 iNV/124 INV/125 and so on, with "Pay To" text "Paid to Company 2"

Hello, I have a business ABC operating in different two countries. abc.com and abc.ca As per the below WHMCS knowledgebase, I can use a single license on multiple domains belonging to the same company. https://www.whmcs.com/members/knowledgebase.php?action=displayarticle&id=14 Requirement : I want to manage both of the companies from the same WHMCS installation. Challenges : How do I segregate the invoices generated from these two domains? Is there any option to mark invoices with certain prefixes? I'm open to any ideas/ customizations and hooks (custom-made)

3 years and the module still says "coming soon"

This is really sad but true. I felt the same when they launched different pricing tiers. Initially, the price was the same for all clients 17 or 18$. Now when they introduced pricing tiers, ideally, they should have lowered the price of the 1st plan to 5$ or so because the new companies can't afford 19$ from the beginning. Instead, they made the 19$ pricing to the base plan and kept adding more tiers on top of it. This is the next level of greediness, the WHMCS team did not even think of small companies.

I don't have license directly from WHMCS but I do have active dev license. Thanks for the tip, I'll export the db into a dev env and send the details to WHMCS to debug.

This happened again today, even on latest 7.10.2 . WHMCS Team says they have to do testing which will involve deactivating all modules. I cannot do this on production environment. Yes, this happened with Perfect Money module

I am running latest WHMCS which is 7.9.2 General Release 7.9.2-release.1 This is the first case I'm seeing. I'm not sure about Perfect Money because the gateway is kicked in after WHMCS sends the invoice data and other details to the gateway. So if PM gateway receives the wrong invoice ID it will accept the wrong payment. What surprises me is how come the new order details holds the wrong invoice number? This wrong data cannot happen via the gateway. WHMCS indeed sent the wrong invoice to PM gateway is what I believe. Secondly, I have noticed one more bug where the invoice's total amount is paid but not marked as paid. I was also able to reproduce this on the previous build. (not sure about this build).

Hello, Today one of my client placed an order but a strange bug happened. Order details, you can clearly see that the order Invoice is #90897 Now If I go to the Invoice #90897, the Invoice is not for new order it's for the renewal of the different servers. Check below The Actual Order Invoice is #90896 Check below The client was taken to the gateway to pay for the renewal invoice instead of the order Invoice. My client ended up paying the renewal invoice of the servers which he did not want. Whereas the order was unpaid. How did this happen? What should I do to avoid this?

Yes, we can! but that would not be efficient and might fail in some cases. 😞