pjosephson Posted November 23, 2009 Share Posted November 23, 2009 I am trying to figure this one out. First let me state that I have not used PayPal as a payment option before this but everything seem to working (at least receiving the payment and tracking info). Here is my question. A customer clicked on the link paid with PayPal and some how we now have an additional invoice created for his account (1499 was the link he clicked and the new is 1523) and the amount (showing under his account with the tracking code) is credited to 1523 and the original invoice was left alone. The client had two outstanding invoices, and paid them both in one transaction. I expected such a case would credit the invoice clicked on and create a credit for the additional, would it not? Perhaps he did something out of the ordinary. PJ 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 24, 2009 WHMCS Support Manager Share Posted November 24, 2009 What are the invoice items? I suspect the client used the Add Funds feature. 0 Quote Link to comment Share on other sites More sharing options...
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