matt.wiw Posted November 20, 2009 Share Posted November 20, 2009 I have my automated suspension set for 15 days after the due date. What if I need to extend the deadline for a specific client to give them some extra time. From my reading of the documentation, the automatic suspension is pulling the due date from the Products/Services Next Due Date, right? I would rather not change that date as these are monthly bills, I don't want to have to come back later and change it back to get the invoices back on track. If I change the due date on the invoice itself will that make a difference? Thanx! 0 Quote Link to comment Share on other sites More sharing options...
D-Litz Posted November 21, 2009 Share Posted November 21, 2009 You could always use the Override Automatic Suspension from the product/services page under the client...its towards the bottom of the page...Place a check mark in the box and a date box shows up. 0 Quote Link to comment Share on other sites More sharing options...
matt.wiw Posted November 23, 2009 Author Share Posted November 23, 2009 Wow, I am blind, thanks! 0 Quote Link to comment Share on other sites More sharing options...
mrl14 Posted February 12, 2010 Share Posted February 12, 2010 I have 2 installations of WHMCS. In one of them I see that field, but in the other one I don't. How do I add that feature? 0 Quote Link to comment Share on other sites More sharing options...
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