matt.wiw
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Everything posted by matt.wiw
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New Years Sale? Does a demo site exist?
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Scenario: we add a new client and for some reason the email gets inputted wrong. Then we start sending automated emails and the client doesn't get them. Is there a particular reason why an undeliverable email message isn't being generated back to the admin email address? Any thoughts? Thanks for you time.
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Is there a way to extend the automatic suspension deadline?
matt.wiw replied to matt.wiw's topic in Using WHMCS
Wow, I am blind, thanks! -
I have my automated suspension set for 15 days after the due date. What if I need to extend the deadline for a specific client to give them some extra time. From my reading of the documentation, the automatic suspension is pulling the due date from the Products/Services Next Due Date, right? I would rather not change that date as these are monthly bills, I don't want to have to come back later and change it back to get the invoices back on track. If I change the due date on the invoice itself will that make a difference? Thanx!