jmsplanet Posted November 10, 2009 Share Posted November 10, 2009 when i login to whmcs admin i got this alert 1 Ticket(s) Awaiting Reply when i click it i didnt see anything, it just says, No Records Found I've already searched the forum but cant find the solution... Please help anyone. Thank you in advance 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 10, 2009 WHMCS Support Manager Share Posted November 10, 2009 You need to make sure that your admin account is assigned to all the departments that you have setup in WHMCS. To do this, go to Setup > Administrators and ensure all the checkboxes are ticked for departments in your admin profile. 0 Quote Link to comment Share on other sites More sharing options...
jmsplanet Posted November 10, 2009 Author Share Posted November 10, 2009 You need to make sure that your admin account is assigned to all the departments that you have setup in WHMCS. To do this, go to Setup > Administrators and ensure all the checkboxes are ticked for departments in your admin profile. Thank you very much John. this solved my problem 0 Quote Link to comment Share on other sites More sharing options...
HostRW Posted March 15, 2010 Share Posted March 15, 2010 I am having the same problem, but my admin account is assigned to ALL support departments. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
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