CynProWeb Posted November 2, 2009 Share Posted November 2, 2009 Good evening all, Wondering if anyone else is having any issues with support ticket spam. I went months without any and all of a sudden, I'm starting to get more and more all over the last 2 days. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 2, 2009 WHMCS Support Manager Share Posted November 2, 2009 Are they submitted via email or your website? 0 Quote Link to comment Share on other sites More sharing options...
CynProWeb Posted November 3, 2009 Author Share Posted November 3, 2009 Are they submitted via email or your website? Comming through the website as far as I can tell.... but now that you mention it. They may be being piped in through the support address..... This is something I need to look at as I never even thought about it. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 3, 2009 WHMCS Support Manager Share Posted November 3, 2009 If it's via email, increase your spam filtering. If it's via your website, activate captcha image verification. 0 Quote Link to comment Share on other sites More sharing options...
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