cosGet Posted October 22, 2009 Share Posted October 22, 2009 Hi, I created a package for free and the auto setup for it is "Instantly After Order",still i am unable to receive the login details and no account is created in the WHM.Can someone tell me what i am missing. Thankyou 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 23, 2009 WHMCS Support Manager Share Posted October 23, 2009 Check Utilities > Activity Log. Is there any sign that WHMCS is attempting to run module create on the server, or an error message? 0 Quote Link to comment Share on other sites More sharing options...
cosGet Posted October 23, 2009 Author Share Posted October 23, 2009 Check Utilities > Activity Log. Is there any sign that WHMCS is attempting to run module create on the server, or an error message? 23/10/2009 12:50 Order Accepted - Order ID: 4 admin 23/10/2009 12:45 Module Create Successful - Service ID: 4 System 23/10/2009 12:45 Running Module Create on Order System 23/10/2009 12:45 Email Sent to xxx xxx (Order Confirmation) System 23/10/2009 12:45 New Order Placed - Order ID: 4 - User ID: 1 System I have to accept orders manually which i want to automate. And i am still not getting any email of the details.Well i was giving the wrong package name( which i came to know after seeing the activity).But account is created in WHM. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 24, 2009 WHMCS Support Manager Share Posted October 24, 2009 Module Create Successful shows that the account was successfully created on the server. Is the welcome email selected in the product configuration page? Can you send the email manually using the dropdown on the client's product/services tab? 0 Quote Link to comment Share on other sites More sharing options...
battisti Posted October 24, 2009 Share Posted October 24, 2009 Module Create Successful shows that the account was successfully created on the server.Is the welcome email selected in the product configuration page? Can you send the email manually using the dropdown on the client's product/services tab? I have exctly the same problem, when i create a account using the API the order are cretaed and i accept then with the API but the account in whm wasn't create! Some idea? 0 Quote Link to comment Share on other sites More sharing options...
cosGet Posted October 24, 2009 Author Share Posted October 24, 2009 Module Create Successful shows that the account was successfully created on the server.Is the welcome email selected in the product configuration page? Can you send the email manually using the dropdown on the client's product/services tab? Well i didnt select any welcome email and after i selected it,i got the email with details.I just have one problem.I have to accept the the orders,while i want it to be automatic Thankyou John. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 25, 2009 WHMCS Support Manager Share Posted October 25, 2009 Do you have automatic setup selected in the automation setting on Setup > Product/Services > Edit > Module Settings tab? 0 Quote Link to comment Share on other sites More sharing options...
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