Derek Posted October 17, 2009 Share Posted October 17, 2009 I am trying to refund an invoice through whmcs (paypal payment) but I am getting this error in the gateway log and it's not working. TIMESTAMP => 2009-10-17T11:20:06Z CORRELATIONID => 6a30a370379c1 ACK => Failure VERSION => 3.0 BUILD => 1077585 L_ERRORCODE0 => 10002 L_SHORTMESSAGE0 => Security error L_LONGMESSAGE0 => Security header is not valid L_SEVERITYCODE0 => Error I am pretty sure I have the IPN setup correctly. Any ideas ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 17, 2009 WHMCS Support Manager Share Posted October 17, 2009 For automated refunds you don't need the IPN, you need the API. Instructions can be found @ http://wiki.whmcs.com/PayPal#Automated_Refunds 0 Quote Link to comment Share on other sites More sharing options...
Derek Posted October 17, 2009 Author Share Posted October 17, 2009 (edited) For automated refunds you don't need the IPN, you need the API. Instructions can be found @ http://wiki.whmcs.com/PayPal#Automated_Refunds I have already done that. Edited October 17, 2009 by Derek 0 Quote Link to comment Share on other sites More sharing options...
Derek Posted October 17, 2009 Author Share Posted October 17, 2009 Edit. Seems I missed a step. What API access do I need to allow ? 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 17, 2009 Share Posted October 17, 2009 This is a odd one as WHMCS doc's say: Login to PayPal Go to Profile > API Access Choose Option 2 - Request API credentials to create your own API username and password. Choose Option 1 - Request API Signature and click Agree and Submit Copy the username, password and signature that get provided and then click Done Enter the details from the previous step into the WHMCS Payment Gateways config screen where requested and paypal show this: Setting up API permissions and credentials Choose one of the following options to integrate your PayPal payment solution with your online shop or shopping cart. Option 1 - Grant API permissions to a third party to use certain PayPal APIs on your behalf. Choose this option if: You are using a pre-integrated shopping cart, hosted by a third party Your website is hosted and managed by a third-party service provider Grant API permission Option 2 - Request API credentials to create your own API username and password. This option applies to: Custom websites and online shops Pre-integrated shopping carts running on your own server View API Certificate so option 2 (as per WHMCS doc's then shows this: Credential API Signature API Username westonehosting.com API Password 7TMM8W Signature Request Date 24 Jul 2008 12:51:23 BST and now option 1 or other? or do we also need to do the first option 1? 0 Quote Link to comment Share on other sites More sharing options...
Derek Posted October 18, 2009 Author Share Posted October 18, 2009 Any update ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 19, 2009 WHMCS Support Manager Share Posted October 19, 2009 @*******. Looks like you've already requested your API credentials, so can just copy and paste them into the Payment Gateways page. 0 Quote Link to comment Share on other sites More sharing options...
Derek Posted October 19, 2009 Author Share Posted October 19, 2009 @*******. Looks like you've already requested your API credentials, so can just copy and paste them into the Payment Gateways page. Yes, which is still outputing that error I posted. 0 Quote Link to comment Share on other sites More sharing options...
Derek Posted October 19, 2009 Author Share Posted October 19, 2009 Been like 3 days without any reply from a ticket and still waiting for an update on this... whmcs support sleeping ? 0 Quote Link to comment Share on other sites More sharing options...
Derek Posted November 13, 2009 Author Share Posted November 13, 2009 Bump........ 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted November 14, 2009 Share Posted November 14, 2009 All you need to do is follow the instructions EXACTLY as written and they will work. 0 Quote Link to comment Share on other sites More sharing options...
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