Wes Posted October 15, 2009 Share Posted October 15, 2009 I've recently upgraded my WHMCS from v4.0.2 to v4.1.1. Since then, when I click to view an opened support ticket, the ticket page just shows (in addition to the header, sidebar, and footer) "Support Tickets"; it doesn't let me read the ticket. Any idea what is going on here? 4.0.2 worked perfectly, and I've not had any addons or modification done to the whmcs (so it's all "stock"). Let me know if you can help, thanks! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 16, 2009 WHMCS Support Manager Share Posted October 16, 2009 It sounds like you haven't uploaded the new admin/templates/*your active template*/viewticket.tpl file. 0 Quote Link to comment Share on other sites More sharing options...
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