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How to display server time in client side?


kannan

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Is it possible to change option value "Answered " into "Awaiting Client Reply" in ticket status on reply to client.

 

Please suggest me..

Regards,

kannan

 

Try checking the language files first.. If it's not possible to change it there(which I'm pretty sure it is) then it's possible to use a smarty replace function to do it.

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Thank you ,

 

status field is changed from Answered to Awaiting client reply when i click "All Active Tickets".

 

but status drop down value doesn't change.

 

I want to change all "Answered" into "Awaiting Client Reply"

 

Is it possible?

 

Regards,

kannan

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Thank you ,

 

status field is changed from Answered to Awaiting client reply when i click "All Active Tickets".

 

but status drop down value doesn't change.

 

I want to change all "Answered" into "Awaiting Client Reply"

 

Is it possible?

 

Regards,

kannan

 

I looked for it, but can't seem to find the dropdown you're speaking of..?

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