UltraUnix Posted August 24, 2009 Share Posted August 24, 2009 I'm currently migrating our resellerclub accounts into WHMCS. Previously we let resellerclub sends all the reminder, notification email and what not to the clients to renew the service. Now that I'm moving my customers into WHMCS, both system would eventually send two invoice for the same renewal which would confuse our customer. Right now, I can see there's two possibilities: 1. Re-create account in WHMCS and configure the domain. Then on resellerclub disable all email to customers & admin (Settings->Mail Preference) 2. Re-create account in WHMCS and change the billing details on each and every domain so that the email goes to me. I think the first option sounds better but disable all email seems a bit freakish. Second option looks like a lot of work and possibilities of client changing to their details back. My question, how did you migrate your resellerclub customers? or what is the best way to migrate resellerclub customers? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 25, 2009 WHMCS Support Manager Share Posted August 25, 2009 Option 1 is the way to go...not sure why it would be freakish? 0 Quote Link to comment Share on other sites More sharing options...
GORF Posted August 25, 2009 Share Posted August 25, 2009 I think the first option sounds better but disable all email seems a bit freakish. WHMCS will send a renewal email instead of Resellerclub. This way all emails come from you. If the domain renewal is the same as the hosting, they will even get combined on to 1 invoice. 0 Quote Link to comment Share on other sites More sharing options...
UltraUnix Posted August 26, 2009 Author Share Posted August 26, 2009 Thanks guys for the input, I'll go with Option 1. It's freakish as I don't know what resellerclub wont email me. Is it just the invoice or reminder or something else. It could be something important...who knows... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 26, 2009 WHMCS Support Manager Share Posted August 26, 2009 You want to configure it not to email your customers, you can still have it send lots of admin emails. 0 Quote Link to comment Share on other sites More sharing options...
UltraUnix Posted August 27, 2009 Author Share Posted August 27, 2009 Yeah, forgotten about that option. I shall do as advised. Thanks 0 Quote Link to comment Share on other sites More sharing options...
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