rnmixon Posted August 20, 2009 Share Posted August 20, 2009 If a customer does not pay an invoice, do they continue to acrue charges? Is this configurable? I've looked at ... http://wiki.whmcs.com/Automation_Settings ... but am still unclear. I think the "enable suspension" may handle this, but not sure. Thank you - Richard 0 Quote Link to comment Share on other sites More sharing options...
HostOrca Posted August 20, 2009 Share Posted August 20, 2009 You can set whmcs to carry on generating invoices even if the package is suspended, or set it to stop generating invoices if the package is suspended. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted August 20, 2009 Share Posted August 20, 2009 You can set whmcs to carry on generating invoices even if the package is suspended, or set it to stop generating invoices if the package is suspended. Configuration > General Settings > Invoices > Continuous Invoice Generation 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 24, 2009 WHMCS Support Manager Share Posted August 24, 2009 Only cancelled or terminated status will stop invoice reminders from being sent. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.