dlewis23 Posted August 20, 2009 Share Posted August 20, 2009 I have a problem where the hosting account welcome email is not being sent when I accept the order and activate the account. Everything else goes through, and it builds the account in cpanel, but does not send the welcome email. It doesn't even attempt to send it because there is no log of it. Does anyone know how to fix this? Thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Mark Posted August 24, 2009 Share Posted August 24, 2009 Make sure you click on the pending order ID to view it first, and you will see the option to send welcome email, if you stay in the pending order screen and merely click the box beside the order and then click accept it won't happen 0 Quote Link to comment Share on other sites More sharing options...
YourHostingArea Posted August 24, 2009 Share Posted August 24, 2009 You have to manually tell it to send the created email? Well that kinda sucks...? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 24, 2009 WHMCS Support Manager Share Posted August 24, 2009 Only if you've selected the create on manual accept order automation setting. 0 Quote Link to comment Share on other sites More sharing options...
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