MWeb Posted August 17, 2009 Share Posted August 17, 2009 Hi there, I'm setting up my trial copy of WHMCS and so far so good except I have a problem with currency. I only wish to sell in GBP as i'm setting up a local service. I've set GBP as default in currencies by editing the USD entry there. all of my pricing is also set up as GBP. when I go through the process of buying a domain & hosting the invoice shows GBP and all is well until I click to pay, when it goes to paypal the figure is coming through as USD. I've obviously missed something, so many thanks if anyone can advise. 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted August 17, 2009 Share Posted August 17, 2009 Look in paypal settings in whmcs there is a option there? under settings >> payment gateways >> paypal >> Convert To For Processing 0 Quote Link to comment Share on other sites More sharing options...
MWeb Posted August 17, 2009 Author Share Posted August 17, 2009 Thanks for the reply, I did notice that in the on-line documentation, however its not there as an option under paypal settings there. all I can see is is "Show on Order Form, Visible Name, PayPal Email, Force One Time Payments, Force Subscriptions, Modify Subscriptions, API Username, API Password, API Signature" 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted August 17, 2009 Share Posted August 17, 2009 (edited) you must have only one Currency installed if so sorry I would not now how to sort this out then have you put a support ticket in to whmcs they will help you more. "Convert To For Processing" will only show when you have 2 or more Currency's installed. Edited August 17, 2009 by thehost5968 0 Quote Link to comment Share on other sites More sharing options...
MWeb Posted August 17, 2009 Author Share Posted August 17, 2009 Yes, I only want GBP. thanks for your help, I'll submit a ticket 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted August 17, 2009 Share Posted August 17, 2009 You could try adding USD then remove it that may sort it out. Also I do not think it is the problem but look in your paypal account to see the setting in there are set to only take GBP. 0 Quote Link to comment Share on other sites More sharing options...
MWeb Posted August 17, 2009 Author Share Posted August 17, 2009 Brilliant THANK YOU! I added USD, then went to the gateway options, as you said "convert for processing" appeared so I switched it to GBP and then deleted USD, bingo! its now sending it in sterling Thanks again! 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted August 17, 2009 Share Posted August 17, 2009 That is good some time you have to kike software up the bum to get it to do what you whant it to do. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 17, 2009 WHMCS Support Manager Share Posted August 17, 2009 I'm afraid we wouldn't be able to answer your ticket on a trial licence. But indeed, the problem is caused by setting the "convert to for processing" setting, then editing or removing the currency involved. But I'm glad our members were able to get you sorted 0 Quote Link to comment Share on other sites More sharing options...
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