Blueberry3.14 Posted August 11, 2009 Share Posted August 11, 2009 Is there a way to limit the number of times a client retries the same credit card manually? I have a client who changed his credit card, but the new one failed AVS. I explained to him why it failed AVS, explained to him what he needed to do (which included calling his bank, confirming what address they have for that account, yada, yada)....and yet he continued to retry, and retry, and retry the same CC# with the same address that had already failed, 6 times in one night. Should this ever happen again, I'm just wondering if anyone knows a way to limit the number of retries allowed? WHMCS is set up to limit *automated* retries, but I can't find any way of doing this for manual retries, and searching the forums doesn't show anything that I could find. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 11, 2009 WHMCS Support Manager Share Posted August 11, 2009 There isn't an option for this. 0 Quote Link to comment Share on other sites More sharing options...
Blueberry3.14 Posted August 11, 2009 Author Share Posted August 11, 2009 There isn't an option for this. Ahhhh...that would explain why I couldn't find it. Thank you John for the reply. 0 Quote Link to comment Share on other sites More sharing options...
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