rudberg Posted August 9, 2009 Share Posted August 9, 2009 I'm getting this error when putting a cron-job to download support-requests: Site error: the file <b>/home/myaide/myaide.net/pipe/pop.php</b> requires the ionCube PHP Loader ioncube_loader_lin_4.4.so to be installed by the site administrator. I had to go through a cgi-bin setup story in order to load whmcs at all at install, but that was with a ioncube_loader_lin_5.2.so so I'm a bit at a loss at what to do here? (btw, this happened after I changed from the recommended: */5 * * * * php -q /home/myaide/myaide.net/pipe/pop.php to first omit the "php -q" since my dreamhost.com account would give me a: sh: php: command not found At first I got a "permission denied" but the "ionCube" error came after I changed permission to 754. I'm also a bit weary of whether it's OK to leave the permissions at 754 on a shared hosting account? Thanks in advance for any insight. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 9, 2009 WHMCS Support Manager Share Posted August 9, 2009 Ioncube is the system we use to encode the WHMCS source files (http://wiki.whmcs.com/IonCube_Installation) It's strange that you receive this error on the cron and not your WHMCS installation though. You can try installing the runtime encoders available from our client area, or do as the error message suggests and contact your host. 0 Quote Link to comment Share on other sites More sharing options...
rudberg Posted August 10, 2009 Author Share Posted August 10, 2009 Yes, I also think it's strange as the phpinfo file gives me: PHP Version 5.2.9 System Linux batman 2.6.29-xeon-aufs2.29-ipv6-qos-grsec #1 SMP Thu Jul 9 16:42:58 PDT 2009 x86_64 I'm not sure how I could use the info on the runtime encoders? According to the error message, it looks like it wants me to run with the 4.4 version, but since my system tells me I'm on 5.2, can I run BOTH somehow, then how? 0 Quote Link to comment Share on other sites More sharing options...
rudberg Posted August 14, 2009 Author Share Posted August 14, 2009 In case someone has a similar problem, this i the way I found to solve this by using the following command instead: curl http://webisteaddress.tld/whmcsfolder/pipe/pop.php and it works. As far as I've got it, curl will actually fetch info. Where will the info fetch go? Will it be lost in cyberspace, or will it be blobbing up my dreamhost account? Cheers, H 0 Quote Link to comment Share on other sites More sharing options...
ChrisGooding Posted August 28, 2009 Share Posted August 28, 2009 We also had this issue, and still do, and believe me we have tried almost everything we can think of. Anyway, as above if you can't get it to run with curl you can also use wget. This works for any of the crons, basic or module specific ones. Hopefully someday someone will suss why it doesn't work right 0 Quote Link to comment Share on other sites More sharing options...
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