Updated domain, no propogation

[bmarker]

I had a customer that I imported in using the WHM import wizard. Everything seemed to import correctly.

The customer has chosen to change their domain name, so I updated the domain from a .com to a .net domain in the "Domain" field (in the Products/Services tab) and it will not propagate for some reason. I'm using Enom (reseller acct) and the nameservers are correctly shown on Enoms site and on the "Domains" tab of the customer.

I have attempted to suspend, then unsuspend the hosting acct. and change package and change password to see if that would do the trick, but nothing's working. How else do I link the hosting account with the domain if the nameservers are correct on both Enom's site after logging in, and on the Domains tab?

I notice in the drop-down box in the Products/Services tab, that there is a hosting account listed (original) and the new registed .net Domain name product listed. On my other accounts it only lists my hosting accounts and the domains are linked. How do I make the hosting account the only account listed with the .net domain?

I"m lost.

[WHMCS John]

To change the domain you need to do it in WHM, then in WHMCS.