Syph Posted July 20, 2009 Share Posted July 20, 2009 I am trying to make some predefined ticket answers and I am trying to use merge fields such as {$client_name} and {$ticket_link} the tests I am sending out are showing the merge field (exactly how they look above) not the dynamic content. Firstly is this possible and if so how do I achieve the desired outcome 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 20, 2009 WHMCS Support Manager Share Posted July 20, 2009 I'd try switching to HTML mode and trying again. Maybe the WYSIWYG editor is converting { to & #123; ? 0 Quote Link to comment Share on other sites More sharing options...
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