elitbir Posted July 14, 2009 Share Posted July 14, 2009 v 1.6.221.29 Maximum number of tickets is displayed added. Ticket auto signature added. Please name change qapi.txt to qapi.php and upload it to include folder the WHMCS. Recent changes in the file qapi.php can file for qapi_1.6.221.29.patch. For new installation: www.qtechnics.net/QWHMCS/ Update for: I try to restart the program or is enough to QUpdate. Thank you in advance for your feedback. 0 Quote Link to comment Share on other sites More sharing options...
abdofikry Posted July 18, 2009 Share Posted July 18, 2009 great work i have qapi.php in my includes folder since the previous release , should i change it after the update ? it`s great and we are very looking forward arabic support , thank u 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted July 18, 2009 Author Share Posted July 18, 2009 Thanks. yes. You need to update or qapi, it is enough to make changes in the patch file. I will work to support Arabic. Thank you for your feedback. great work i have qapi.php in my includes folder since the previous release , should i change it after the update ? it`s great and we are very looking forward arabic support , thank u 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted July 19, 2009 Share Posted July 19, 2009 I am getting this error: Data at the root level, line 1, position 1. how can I/we sort this out 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted July 19, 2009 Author Share Posted July 19, 2009 I am getting this error: how can I/we sort this out Such a failure is the qapi.php 't you upload to the right place. or user name or password is incorrect. 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted July 20, 2009 Author Share Posted July 20, 2009 New version release. Please Update your QWHMCS. ==== v 1.7.227.44 ==== * Multi-language support is complete. * Resolve the problem in QUpdate Release Note blank view. * Some problems have been resolved. 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted July 20, 2009 Author Share Posted July 20, 2009 Multi-language support to help in the necessary information is here for friends. Link: http://www.qtechnics.net/wiki/index.php/QWHMCS#Multi-Language Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
abdofikry Posted July 20, 2009 Share Posted July 20, 2009 looks better and better dear great work last request when i try to see ticket content that written in arabic it display symbols instead if the words . and i can`t write reply for the ticket in arabic through QWHMCS thank u 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted July 20, 2009 Author Share Posted July 20, 2009 looks better and better dear great work last request when i try to see ticket content that written in arabic it display symbols instead if the words . and i can`t write reply for the ticket in arabic through QWHMCS thank u Hi, Arabic language support on your system to have to do experiments. Is this why you should reach me via Live Support is this? 0 Quote Link to comment Share on other sites More sharing options...
abdofikry Posted July 20, 2009 Share Posted July 20, 2009 sure , give me the link and i will get to it 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted July 21, 2009 Author Share Posted July 21, 2009 http://www.eb.net.tr/ green button in the upper right. 0 Quote Link to comment Share on other sites More sharing options...
cycn2o Posted July 21, 2009 Share Posted July 21, 2009 wheres the .txt file? i only see the .exe? 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted July 21, 2009 Share Posted July 21, 2009 Same thing I think it may be due to me being on windows vista. or should it work on vista to? 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted July 22, 2009 Author Share Posted July 22, 2009 wheres the .txt file? i only see the .exe? Shortcut to your desktop as you need to be included. If you can not see the folder that is installed within the QWHMCS if you can see. 0 Quote Link to comment Share on other sites More sharing options...
TheRealWaldo Posted July 29, 2009 Share Posted July 29, 2009 No QAPI.TXT or QAPI.PHP file here either, checked in the installed directory. No shortcut. Searched the HDD. Discovered it placed the QAPI.TXT file on my desktop, but off of the screen. Setting it to 'auto arrange' and refreshing the desktop made the QAPI.TXT file appear. 0 Quote Link to comment Share on other sites More sharing options...
WebWorker Posted August 7, 2009 Share Posted August 7, 2009 Thanks for this fantastic addon! After installing the package, I uploaded "qapi.txt" from my desktop into my whmcs/includes folder and renamed it to "qapi.php". Next I created a new "Administrator Role" called "API Users" and gave it only "API Access". Then of course I created a new user / password that was assigned to this role. I then started up QWHMCS and edited the two addresses it asked for (I was pleased to find that it handles SSL for both URL's) as well as the API Username and Password. I tried to save at this point figuring I'd come back to do the other options later, but every time I did it would give me an error message: System.NullReferenceException: Object reference not set to an instance of an object. at QWHMCS.frmSetup.SimpleButton1_Click(Object sender, EventArgs e) I found out from clicking around that after fiddling with every setting, I was finally able to save the file and make the connection:idea: One nice thing is that you can easily change the alert sound by replacing the wav file "C:\Program Files\QWHMCS\alarms.wav" to what suit you best. Here are some minor things that would greatly enhance the application: The automatic polling for new responses only seems to poll the current tab you are in, so you have to tab through each status to retrieve new tickets. While the default sorting shows the newest ticket up top, once you sort by the date column again, it orders it by day number, not the month. (Due to the string being DD/MM/YYYY) Same in the Ticket Viewer, by default it shows the oldest response first, then once you sort it sorts by day number and not month. Currently can only close tickets (no other statuses) A way to pull in the predefined replies in WHMCS I thought the "Open Ticket" button in the top left was to open a new ticket, when it actually views the ticket you've selected in the list. A way to view all replies in a ticket as a thread on one screen, instead of having to click through each one. Overall, this is a very good app, and definitely recommend it to everyone using WHMCS's ticket system. 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted August 7, 2009 Share Posted August 7, 2009 is any one using this on windows vista? 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted August 7, 2009 Author Share Posted August 7, 2009 is any one using this on windows vista? works smoothly with vista. 0 Quote Link to comment Share on other sites More sharing options...
elitbir Posted August 7, 2009 Author Share Posted August 7, 2009 Thanks for this fantastic addon! Thanks. After installing the package, I uploaded "qapi.txt" from my desktop into my whmcs/includes folder and renamed it to "qapi.php". Next I created a new "Administrator Role" called "API Users" and gave it only "API Access". Then of course I created a new user / password that was assigned to this role. I then started up QWHMCS and edited the two addresses it asked for (I was pleased to find that it handles SSL for both URL's) as well as the API Username and Password. 2 days ago about this very demand has started to come. About the first landing in QWHMCS settings (settings.ini) can not save the file. That the board file in the folder QWHMCS settings.ini try to change yourself manually. These and similar questions a few days to publish the corrected case. One nice thing is that you can easily change the alert sound by replacing the wav file "C:\Program Files\QWHMCS\alarms.wav" to what suit you best. Where the alarm sounds QWHMCS the way you want change. The automatic polling for new responses only seems to poll the current tab you are in, so you have to tab through each status to retrieve new tickets. I could not understand. On appreciate that. While the default sorting shows the newest ticket up top, once you sort by the date column again, it orders it by day number, not the month. (Due to the string being DD/MM/YYYY) Thank you for your feedback. The error will be corrected in a short time. Same in the Ticket Viewer, by default it shows the oldest response first, then once you sort it sorts by day number and not month. Thank you for your feedback. The error will be corrected in a short time. Currently can only close tickets (no other statuses) Yes, there is currently only off tickets. In other action will be added in future releases. Orders are considered to be warned. A way to pull in the predefined replies in WHMCS If QWHMCS going to do it, it is necessary to use a database. Will use the answers did not previously been more of WHMCS. It probably is possible. I thought the "Open Ticket" button in the top left was to open a new ticket, when it actually views the ticket you've selected in the list. yes. "View Ticket" You can name it. A way to view all replies in a ticket as a thread on one screen, instead of having to click through each one. program has been designed by considering the logic grid. I do not think a view in the browser. Overall, this is a very good app, and definitely recommend it to everyone using WHMCS's ticket system. Thank you for all feedback and requests. A program will be on your way QWHMCS better. 0 Quote Link to comment Share on other sites More sharing options...
WebWorker Posted August 8, 2009 Share Posted August 8, 2009 The automatic polling for new responses only seems to poll the current tab you are in, so you have to tab through each status to retrieve new tickets. I could not understand. On appreciate that. For example, when you have the "Open Tickets" tab open, it does not check for new ticket responses inside of "Customer Reply" until you actually click "Customer Reply" tab. 0 Quote Link to comment Share on other sites More sharing options...
MikeP Posted August 10, 2009 Share Posted August 10, 2009 Every time I try to use this, I get an error. Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Object reference not set to an instant of an object. If I click the details button, it shows me the following; See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.NullReferenceException: Object reference not set to an instance of an object. at QWHMCS.frmSetup.SimpleButton1_Click(Object sender, EventArgs e) at System.Windows.Forms.Control.OnClick(EventArgs e) at DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) at DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll ---------------------------------------- QWHMCS Assembly Version: 1.7.227.44 Win32 Version: 1.7.227.44 CodeBase: file:///C:/Program%20Files/QWHMCS/QWHMCS.exe ---------------------------------------- Microsoft.VisualBasic Assembly Version: 8.0.0.0 Win32 Version: 8.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll ---------------------------------------- System Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Windows.Forms Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- System.Runtime.Remoting Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll ---------------------------------------- DevExpress.Utils.v7.2 Assembly Version: 7.2.2.0 Win32 Version: 7.2.2.0 CodeBase: file:///C:/Program%20Files/QWHMCS/DevExpress.Utils.v7.2.DLL ---------------------------------------- DevExpress.Data.v7.2 Assembly Version: 7.2.2.0 Win32 Version: 7.2.2.0 CodeBase: file:///C:/Program%20Files/QWHMCS/DevExpress.Data.v7.2.DLL ---------------------------------------- DevExpress.XtraGrid.v7.2 Assembly Version: 7.2.2.0 Win32 Version: 7.2.2.0 CodeBase: file:///C:/Program%20Files/QWHMCS/DevExpress.XtraGrid.v7.2.DLL ---------------------------------------- DevExpress.XtraLayout.v7.2 Assembly Version: 7.2.2.0 Win32 Version: 7.2.2.0 CodeBase: file:///C:/Program%20Files/QWHMCS/DevExpress.XtraLayout.v7.2.DLL ---------------------------------------- DevExpress.XtraBars.v7.2 Assembly Version: 7.2.2.0 Win32 Version: 7.2.2.0 CodeBase: file:///C:/Program%20Files/QWHMCS/DevExpress.XtraBars.v7.2.DLL ---------------------------------------- DevExpress.XtraEditors.v7.2 Assembly Version: 7.2.2.0 Win32 Version: 7.2.2.0 CodeBase: file:///C:/Program%20Files/QWHMCS/DevExpress.XtraEditors.v7.2.DLL ---------------------------------------- System.Xml Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- System.Data Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll ---------------------------------------- System.Configuration Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400) CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box. 0 Quote Link to comment Share on other sites More sharing options...
WebWorker Posted August 10, 2009 Share Posted August 10, 2009 To resolve this issue, click through every option and set it manually. I had this issue as detailed in my review and setting every option ultimately fixed the problem. 0 Quote Link to comment Share on other sites More sharing options...
MikeP Posted August 10, 2009 Share Posted August 10, 2009 OK, it's working now but continues to tell me it failed to connect to the API. 0 Quote Link to comment Share on other sites More sharing options...
WebWorker Posted August 10, 2009 Share Posted August 10, 2009 Please read my post where I detailed the exact steps I needed to take to make this work on my WHMCS installation (8 posts prior in this same thread): http://forum.whmcs.com/showpost.php?p=117127&postcount=16 0 Quote Link to comment Share on other sites More sharing options...
MikeP Posted August 10, 2009 Share Posted August 10, 2009 OK, everything is working now, however, when I try to reply to a ticket, it shows an error saying invalid IP. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.