obandy Posted July 11, 2009 Share Posted July 11, 2009 Hi, I have affiliates set up in the following way (WHMCS 3.8.2) - Affiliate Earning Percentage - 0 - Affiliate Bonus Deposit - $5 - Affiliate Payout Amount - $50 - Affiliate Commission Delay - 90 days - in the products/servies affiliates tab for specific hosting product - we have: Affiliate Pay Type - Fixed Amount Affiliate Pay Amount - $10 Affiliate One Time - selected- Tick this box to only pay a one time payout for this product questions: 1. It seems that no $ is accumulating for affiliates except for the initial $5 bonus deposit (i.e. is system automatically adding "Affiliate Pay Amount - $10" or do we need to manually add it to their account when viewing affliate details for specific customer) 2. is there a problem in our settings i.e. "- Affiliate Earning Percentage - 0" option, should it say e.g. 1% - and then it gets overridden by products/services affiliates tab - FIXED AMOUNT? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 11, 2009 WHMCS Support Manager Share Posted July 11, 2009 1. Commissions are only earned after the commission delay has passed. 2. Yes, global-level commission is overridden by product-level commission. 0 Quote Link to comment Share on other sites More sharing options...
atDev Posted July 21, 2009 Share Posted July 21, 2009 Can we disable commissions for specific products? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 21, 2009 WHMCS Support Manager Share Posted July 21, 2009 Try setting the commission to a fixed amount of 0 in Products/Services > Edit > Other tab. 0 Quote Link to comment Share on other sites More sharing options...
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