Barris Posted July 11, 2009 Share Posted July 11, 2009 Hello all, If I enable the KB SEO Friendly URLs option I get broken links on the knowledgebase articles. I renamed the included .htaccess as required. Any ideas ? Regards. 0 Quote Link to comment Share on other sites More sharing options...
zlib Posted July 11, 2009 Share Posted July 11, 2009 Have you customised your header? Make sure the <base> tag is still in there. 0 Quote Link to comment Share on other sites More sharing options...
Barris Posted July 11, 2009 Author Share Posted July 11, 2009 (edited) Have you customised your header?Make sure the <base> tag is still in there. No. I'm using version 4.02. I thought that manual editing was resolved by the inclusion of the .htaccess. I did find an old post - Several methods used. Unfortunately I can't seem to find it again ! Where do I start here ? Regards. Edited July 11, 2009 by Barris 0 Quote Link to comment Share on other sites More sharing options...
dswp Posted July 12, 2009 Share Posted July 12, 2009 I'm having the same problem - but I haven't found any instructions on editing an htaccess file? v. 4.0.2 was/is my initial install. Didn't see instructions on SEO links. 0 Quote Link to comment Share on other sites More sharing options...
sprigjoy Posted October 20, 2009 Share Posted October 20, 2009 Wondering if anyone has found a soltuion to this? I am having the same problem. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 20, 2009 WHMCS Support Manager Share Posted October 20, 2009 The instructions are here: http://wiki.whmcs.com/Support_Center#Search_Engine_Friendly_URLS 0 Quote Link to comment Share on other sites More sharing options...
apex Posted November 17, 2009 Share Posted November 17, 2009 (edited) Having the same issue. The links dont work when seo friendly URLs are enabled. No errors show up in the log file. I renamed .htaccess and the rewrite engine is installed and working. Using 4.1.2. <clip> - - [17/Nov/2009:12:38:13 -0800] "GET /knowledgebase/1/Remote-Rebooting.html HTTP/1.1" 200 5133 "http://portal.forked.net/knowledgebase/1/Remote-Rebooting.html" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9" The index page shows the KB articles, and the request seems to succeed, but the articles are simply not displayed. Edited November 17, 2009 by apex 0 Quote Link to comment Share on other sites More sharing options...
apex Posted November 17, 2009 Share Posted November 17, 2009 SOLVED. Had to add: Options FollowSymLinks to the <Directory> directive for my whmcs installation. 0 Quote Link to comment Share on other sites More sharing options...
dhollingworth Posted November 23, 2010 Share Posted November 23, 2010 Hi I too am having this issue with WHMCS 4.3.1. I have enabled KB SEO links in WHMCS settings. I've renamed htaccess.txt to .htaccess in my WHMCS root directory I've checked the Options FollowSymlinks is set I've double checked the directions in the documentation I've enabled mod_rewrite and restarted apache (several times). But like apex above, when I click on a KB article link nothing is displayed. If I turn off SEO for the KB the links work just fine. Anyone any suggestions? Thanks David 0 Quote Link to comment Share on other sites More sharing options...
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