CrimsonGT Posted June 18, 2009 Share Posted June 18, 2009 Everytime I try and use the API I get the same error message that popsup. I was trying to use the code posted by Matt on these forums for doing a order page using the API. When I fill it out and continue, I get this error. Ive gotten it a few other times trying to use the API as well. Im wondering if its because I dont have SSL setup? Im on a shared webhost that charges quite a bit extra a month just for SSL so I dont have it. Error Message An error occured. Please contact support. (Invalid IP 8.8.246.46) I have what looks to be Shared SSL, but ive never used SSL before so I have no clue on it. 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted June 18, 2009 Share Posted June 18, 2009 Everytime I try and use the API I get the same error message that popsup. I was trying to use the code posted by Matt on these forums for doing a order page using the API. When I fill it out and continue, I get this error. Ive gotten it a few other times trying to use the API as well. Im wondering if its because I dont have SSL setup? Im on a shared webhost that charges quite a bit extra a month just for SSL so I dont have it. Error Message An error occured. Please contact support. (Invalid IP 8.8.246.46) I have what looks to be Shared SSL, but ive never used SSL before so I have no clue on it. Log in to your WHMCS admin section, go to "General Settings". Click the "Other" tab. Is 8.8.246.46 listed in the "API IP Access Restriction" field? If not, add it there. 0 Quote Link to comment Share on other sites More sharing options...
CrimsonGT Posted June 18, 2009 Author Share Posted June 18, 2009 Ah thank you very much! I had no clue about that. Im getting "An error occured. Please contact support. ()" now though. If anyones managed to get a working remote orderform and wouldnt mind sharing it I would greatly appreciate it. 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted July 23, 2009 Share Posted July 23, 2009 what IPs should i enter here? the server IP on which WHMCS resides? or all my servers IPs? 0 Quote Link to comment Share on other sites More sharing options...
hmc Posted March 26, 2010 Share Posted March 26, 2010 got the same problem. whmc replied that I need to activate debug. any ideas about this 'debug' feature? 0 Quote Link to comment Share on other sites More sharing options...
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