KennyD Posted June 7, 2009 Share Posted June 7, 2009 (edited) I login to see orders for the day and someof them say and some have a status of payment complete, some incomplete, and some No Invoice Due. What causes this? I don't understand it. There does not appear to be anything different with the orders, but some just don't generate an invoice. What should I do in this case? Edited June 7, 2009 by KennyD Making sure I'm subscribed. 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted June 7, 2009 Share Posted June 7, 2009 They may have been marked as fraud 0 Quote Link to comment Share on other sites More sharing options...
KennyD Posted June 8, 2009 Author Share Posted June 8, 2009 Now that would be interesting. How can I tell? 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted June 8, 2009 Share Posted June 8, 2009 Admin => Orders => List Fraud Orders 0 Quote Link to comment Share on other sites More sharing options...
KennyD Posted June 8, 2009 Author Share Posted June 8, 2009 OK, so nothing marked as fraud. I am noticing that it almost seems like an invoice does get created maybe the next day. It is very odd. Sometimes I'll see an order get placed, let's say 6/6/09 and it will show No Invoice Due. Others, it will show the invoice is due 6/7/09. Others yet (fortunately most) are due then and created and sent, etc... 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted June 8, 2009 Share Posted June 8, 2009 are these orders you're doing on their behalf or client-initiated ? 0 Quote Link to comment Share on other sites More sharing options...
KennyD Posted June 8, 2009 Author Share Posted June 8, 2009 Client-initiated. They go through our order process. We're using the API, with a custom order form. 0 Quote Link to comment Share on other sites More sharing options...
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