Contempt Posted June 4, 2009 Share Posted June 4, 2009 I got the following error while testing some things out with my WHMCS trial. The order placed for test.bal has received its first payment but an error occured and the account could not be automatically setup on the server. Client ID: 2 Product/Service: Basic Domain: test.bal Error: (Curl Error) Couldn't resolve host '' - code: 6 I'm using the trial to configure and learn more about the scripting before I make a purchase, now I know the trial is unsupported but I wold like to know if this is something that WHMCS support can easly fix or explain to be once I make my purchase. 0 Quote Link to comment Share on other sites More sharing options...
0 chickendippers Posted June 5, 2009 Share Posted June 5, 2009 Hi, Check the your server hostname and IP are entered correctly in Setup > Servers. 0 Quote Link to comment Share on other sites More sharing options...
0 Wajdan Posted October 21, 2009 Share Posted October 21, 2009 I have a same problem and never get resolved yet. I got this problem after upgrading our whmcs to 4.1.1. The Whmcs team is telling me that there is a firewall blocking the cPanel/WHM ports but i checked and everything is fine and ports are opened. Our whmcs is not hosted on the same server where we want to create/place cPanel accounts. For an experiment, we installed a new whmcs (4.1.1) on 3rd server on different domain name and we can setup Panel accounts successfully that means there is no port is blocked. But we still cannot create cpanel accounts using upgraded/old database. If someone has a good solution, i would appreciate. 0 Quote Link to comment Share on other sites More sharing options...
0 WHMCS Support Manager WHMCS John Posted October 21, 2009 WHMCS Support Manager Share Posted October 21, 2009 Surely it proves that there is something on the server where WHMCS was originally installed preventing the communication given that it works on a different server? 0 Quote Link to comment Share on other sites More sharing options...
0 Wajdan Posted October 22, 2009 Share Posted October 22, 2009 Surely it proves that there is something on the server where WHMCS was originally installed preventing the communication given that it works on a different server? I get this error : Error: (Curl Error) Couldn't resolve host '' - code: 28 Could you be more specific ? 0 Quote Link to comment Share on other sites More sharing options...
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Contempt
I got the following error while testing some things out with my WHMCS trial.
I'm using the trial to configure and learn more about the scripting before I make a purchase, now I know the trial is unsupported but I wold like to know if this is something that WHMCS support can easly fix or explain to be once I make my purchase.
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