afcbob Posted May 30, 2009 Share Posted May 30, 2009 My site is not very big or get much hits just now but it has big problem with spam, it only seem to be a big problem if i have whmcs on. in the past 3 days i have had over 350 spam emails. tried block and filtering but no luck. could there be something make this do this. 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted May 30, 2009 Share Posted May 30, 2009 Have you enabled Captcha? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 30, 2009 Share Posted May 30, 2009 Hi, I assume you mean support ticket spam? Are they being submitted via email piping or the web form? 0 Quote Link to comment Share on other sites More sharing options...
afcbob Posted May 31, 2009 Author Share Posted May 31, 2009 Just enabled captcha so will see if that helps. Hi,I assume you mean support ticket spam? Are they being submitted via email piping or the web form? as of the above how can i tell how they getting sent. 0 Quote Link to comment Share on other sites More sharing options...
BlinkJet Posted May 31, 2009 Share Posted May 31, 2009 Just enabled captcha so will see if that helps. as of the above how can i tell how they getting sent. Do the spam email create tickets? If it creates tickets then its email piping, if it is use the WHMCS Spam filters. 0 Quote Link to comment Share on other sites More sharing options...
HalbrookTech Posted July 22, 2009 Share Posted July 22, 2009 I thought I recalled there being away to tell the ticket system to only create tickets for existing clients, but I'm not finding it 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 22, 2009 WHMCS Support Manager Share Posted July 22, 2009 Yes, in Setup > Support Departments > Edit. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.