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DirectI Now Promotes Porn?


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I am so shocked by the irresponsible actions of DirectI. The domain of a client of mine expired a few days ago and is still well within the 40day grace period for renewal. But my furious client just called me to ask why the parked content of his website is porn. This is so embarrassing.

 

It is a church website for goodness sake. How could DirectI be so inhumane?

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The fact that they keep the expired domain online for you to renew is an additional service really - assuming you have automated renewal reminders being sent, just explain that you have no control over expired domains etc.

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The holding site isn't put on there deliberately, it'll simply be keywords that associate with your site.

 

Most registrars do it... the only one I deal with that does not, is Nominet (as the monetisation is an ICANN thing IIRC).

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Edit: notice you said customer *STRONG*computer*/STRONG*. Doh.

 

Double Edit: Someone, i.e me, has spent far too long with templates this week, that he (me) cannot even remember basic BBCode! Fail!

Edited by XN-Matt
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Bibleman, I have had the same thing happen, with both Enom and DirectI, and have discussed it here on these forums.

 

I was every bit as appalled as you, for the same reasons. Unfortunately, there doesn't seem to be much you can do about it. We are planning to eventually become an ICANN registrar, which may be the only way to prevent this.

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Set domains' due dates to some time before their expiry date (say 7, 14, 30 days) and this problem will go away assuming your clients can pay invoices within that timeframe :)

 

We've just switched to doing this in order to avoid the inconvenience of a late/failed payment and our customers' responses have been positive so far.

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