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Fraud Protection


Speedy059

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We get a lot of fraud orders on a daily basis and unfortunately some of them slip through. We currently use Maxmind and have these settings enabled:

 

"MaxMind Fraud Risk Score: 3.5"

and I have the "Perform Telephone Verification" to initiate a phone call on a Fraud Score of "1" and above.

 

This has been pretty successful until recently people are getting better and better bypassing these fraud checks. Does anyone know if "Telesign" works better? Looks like the third option of "Varilogix Fraudcall" just does a fraud call, but MaxMind already does that for us. We spend hundreds on Maxmind a month, but we are also losing hundreds/thousands because of it.

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  • 2 weeks later...

If you are going to use a phone verification call only , then better not use any at all . i have used telesign till recently and after 2 months i stopped using them because all the fraud calls were from a voip numbers and all pass through telesign .

so use only a service that blocks voip and prepaid credit cards and few otherphone types , otherwise it is useless !

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