jpayam Posted March 13, 2009 Share Posted March 13, 2009 Hello I restore the database and now all the client's password ( client area , hosting,.. ) shows unknown characters! I just open a ticket and WHMCS support told me "When restoring a database, you must also restore the encryption hash used in the configuration.php file of the previous installation for encoded values to be decryptable." I do not know how can i restore hash used in the configuration.php how can i find old hash also I have not my old configuration.php THANKS 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted March 13, 2009 Share Posted March 13, 2009 Hello I restore the database and now all the client's password ( client area , hosting,.. ) shows unknown characters! I just open a ticket and WHMCS support told me "When restoring a database, you must also restore the encryption hash used in the configuration.php file of the previous installation for encoded values to be decryptable." I do not know how can i restore hash used in the configuration.php how can i find old hash also I have not my old configuration.php THANKS If you don't have your old configuration.php, then you are out of luck. You will need to assign new passwords to everyone. 0 Quote Link to comment Share on other sites More sharing options...
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