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all client password shows unknown characters


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Hello

 

I restore the database and now all the client's password ( client area , hosting,.. ) shows unknown characters! I just open a ticket and WHMCS support told me

 

"When restoring a database, you must also restore the encryption hash used in the configuration.php file of the previous installation for encoded values to be decryptable."

 

I do not know how can i restore hash used in the configuration.php

how can i find old hash also I have not my old configuration.php

 

THANKS

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Hello

 

I restore the database and now all the client's password ( client area , hosting,.. ) shows unknown characters! I just open a ticket and WHMCS support told me

 

"When restoring a database, you must also restore the encryption hash used in the configuration.php file of the previous installation for encoded values to be decryptable."

 

I do not know how can i restore hash used in the configuration.php

how can i find old hash also I have not my old configuration.php

 

THANKS

 

If you don't have your old configuration.php, then you are out of luck. You will need to assign new passwords to everyone.

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