earthrat Posted January 28, 2009 Share Posted January 28, 2009 For the life of me I cannot figure out how to get into the admin area. In the instructions it says. "Login to the Admin Area and configure your General Settings (Configuration > General Settings)" O.K. I have been into a dozen pages in and out of the admin folder. Either I am looking in the wrong place, or I am there and just do not see a control panel. Any help would be great... 0 Quote Link to comment Share on other sites More sharing options...
bear Posted January 28, 2009 Share Posted January 28, 2009 /whmcs_install_folder/admin/ (unless you renamed it) 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 28, 2009 Author Share Posted January 28, 2009 Thanks Bear, I was there already. I must be missing something, All this page does is shows me a summary and system info. I want to get to the area where I add new clients and do administrative work. Such as setting up downlaods, create announcements, ect... 0 Quote Link to comment Share on other sites More sharing options...
bear Posted January 28, 2009 Share Posted January 28, 2009 On that page, there should be a set of menus at the top, just below the WHMCS header for things like "home", "clients", "orders" and so on. You don't see any of those? Compare what you see to the available demo: http://www.whmcs.com/demo.php 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 28, 2009 Author Share Posted January 28, 2009 I do see that, it just takes me to the same page you directed me to in the start (admin). Nothing there but the summary and information. By the way thank you for your help! 0 Quote Link to comment Share on other sites More sharing options...
bear Posted January 29, 2009 Share Posted January 29, 2009 If you're not seeing the menus, or if they aren't working properly, you should probably check that all files were uploaded into the proper locations. From there (if that fails to help), the best course is to open a support ticket with WHMCS so they can have a look at your installation for you. 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 29, 2009 Author Share Posted January 29, 2009 I will do that, thanks again for all your help! 0 Quote Link to comment Share on other sites More sharing options...
BobsRe Posted January 29, 2009 Share Posted January 29, 2009 You may want to uninstall completely then reinstall before opening a ticket 0 Quote Link to comment Share on other sites More sharing options...
VicToMeyeZR Posted January 29, 2009 Share Posted January 29, 2009 you don't have a top menu called "configuration"? Then that menu drops down and you can't see "General Settings"? 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 29, 2009 Author Share Posted January 29, 2009 (edited) I do not have any menues at all. Other than in the top left corner, Quick search, my account and log out. Of which non of them get me to a control panel. I have been able to manually put in configcustomfields.php and get to a control panel, it does have quite a few menues. There is no area here to manage clients though. Edited January 29, 2009 by earthrat 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted January 29, 2009 Share Posted January 29, 2009 Maybe you need to open a support ticket!! 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 29, 2009 Author Share Posted January 29, 2009 Yes I did, thanks... 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 29, 2009 Author Share Posted January 29, 2009 Solved, it was in fact a faulty install. I reinstalled the app and see the menus as I should. Thanks for all your input guys!!! 0 Quote Link to comment Share on other sites More sharing options...
fox3 Posted January 29, 2009 Share Posted January 29, 2009 This thread was helpful to me too. Thanks for posting earthrat! 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 29, 2009 Author Share Posted January 29, 2009 (edited) Sweet, that is the power of forums! I would also add where I think I went wrong was not uploading using Binary. That is the only thing I did differently. Goes to show, following directions is important... Also worth noting, my hosting provider told me they utilize PHPsuExec: on my server. So I did not have to set permissions on the files as stated in the install tutorials. Just uploaded in Binary mode and installed. Edited January 29, 2009 by earthrat 0 Quote Link to comment Share on other sites More sharing options...
earthrat Posted January 30, 2009 Author Share Posted January 30, 2009 Is there a tutorial on how to edit the CSS? 0 Quote Link to comment Share on other sites More sharing options...
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