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Email aliases for ticket system


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Is there a way to have a catch-all support ticket department? I have several email aliases that I'd like to direct into the ticket system but not have to create multiple departments. i.e help@ helpdesk@ support@ would all go to the helpdesk department.


I thought it would be a case of just setting up the email alias (help@ -> helpdesk@) but the ticket import log shows 'Department Not Found' as the To: field doesn't match.


Any advice or suggestions are greatly appreciated.

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