Support expiry query regarding download and forum support

[csc2ya]

I've got an owned licence for WHMCS, which i've had for nearly a year (the support and updates expire next month)

 

At the moment the licence is not being used due to problems meaning the company I was part of no longer exists.

 

If I ever started using it again, would I still be able to download the last version that came out before my support expired, or would downloads for my account be disabled completely?

 

Edit: Also, would the support being expired mean I will not able to reset my licence if I need to move to a different machine, or will this be unaffected.

 

In addition, I understand that I would not be able to get support via tickets anymore unless I renewed the support and updates, but I am wondering whether this extends to support via these forums as well (I would assume not, but I just want to check)

Edited January 16, 2009 by csc2ya
Forgot to ask about licence resets

[chickendippers]

I can't speak for the rest, but you're always welcome to the forums for support However there's a limit to what can be done here.

[easyhosting]

If you still have an active licence and still know your login details, logo to your account before the licence expires and then download the latest version to your computer as a zip file.

[AndrewMKP]

I do believe the 'Updates' reference is applicable to stopping you downloading the newer versions However would like a WHMCS member to confirm on this as I do not speak for WHMCS, I am only a customer

[csc2ya]

With regards to this, downloads have now been completely disabled for my account, even for the versions I had access to before my support expired.

 

I've already downloaded the latest version before it expired, so it's not a problem.

 

However, it seems as though licence reissues may have also been disabled.

 

Can anyone confirm whether the reissue button appears in their account if the licence is in the 'reissued' status, as it does not on mine, and i've forgotten whether it did originally?

[Matt]

Reissues are still possible if you don't renew support & updates. You just don't get access to any support or downloads.

 

Matt