rykios Posted December 4, 2006 Share Posted December 4, 2006 Email pipe to support ticketing system suddenly and for no apparent reason started behaving irregular yesterday. Symptom is that emails sent with subject : Re: [Ticket ID: XXXX ] Subject_here , WILL BE FORWARDED in ticket system and will appear in ticket list as usual ( example: Re: [Ticket ID: 930941] This is a test ) however ALL other emails will be ...lost Not a clue where all the rest emails are gone, just dissapearing I am running RELEASE tree CPanels autoupdates and i realise can be the cause... Some update in this tree that took place yesterday... OR... some junk email ( spam ) i received in support email adresses that may contained code that screwed up a bit the system... I was wondering if anyone else is experiencing this as of today AND if received email code is properly sanitized ... i mean god knows what code can be sent via such an email thanks 0 Quote Link to comment Share on other sites More sharing options...
bear Posted December 4, 2006 Share Posted December 4, 2006 Haven't experienced this personally. Do you have access to the mail logs (root SSH)? If so, set up a tail and send a few messages through to watch what happens to them. Assuming Cpanel: tail -f /var/log/exim_mainlog |grep email @ domain.tld (replace "email @ domain.tld" with the actual helpdesk email...spaces added here to prevent parsing) This should show the transaction and end result of the messages. 0 Quote Link to comment Share on other sites More sharing options...
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