Jump to content

Invoice Emails for subscriptions


Recommended Posts

Is there a way to turn this off? I have a number of customer's who are confused. They setup their hosting account and pay via subscription. Then, a week or so before they start getting reminders. Next thing I know they are contacting me saying "why am I getting this invoice? don't I have a subscription setup?"


How do some of you handle this type of thing? Do you also receive these emails/tickets?

Link to comment
Share on other sites

I am sure you mean PayPal subscriptions?


If so I found it is a lot more trouble than its worth. For one of a customer changes or cancels service and doesn't cancel the Subscription at PayPal that customer will be charged on the next subscription. And that adds more "foot work" for me.


I am just now starting to use WHMCS and unless WHMCS handles this differently than other systems, I personally wouldn't mess with PayPal subscriptions.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated