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Server will not auto setup


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I am running whmcs and the payment method is paypal. My packages are setup to automatically setup once payment is received. When people pay through paypal it will not set the server up in WHM in Cpanel even though I have received the money. Plus even though I've received the money via paypal it still shows status is unpaid. You can manually setup the server in whmcs.


Can somebody help me with this please.


thank you

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