colt4t5 Posted October 7, 2008 Share Posted October 7, 2008 (edited) Hello; I cannot access my WHMCS... when I go to the url It comes up with a EULA page and asks us to agree to the license, when we do it seems to want to run an upgrade but warns us to have a backup before we do it? We have not downloaded any upgrades this just came out of the blue. Can you help? Thanks Dave Webresellers.net Edited October 7, 2008 by bear Removed admin location 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted October 7, 2008 Share Posted October 7, 2008 Probably best to open a support ticket 0 Quote Link to comment Share on other sites More sharing options...
simplybe Posted October 7, 2008 Share Posted October 7, 2008 Have you got an install folder in your whmcs folder ? if you have delete it. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted October 7, 2008 Share Posted October 7, 2008 When I visited, I recevied this: "Security Warning The install folder needs to be deleted for security reasons before using WHMCS". Simplybe had it correct, it would appear. I removed the link, since it's not needed and a risk of sort to have posted publicly. 0 Quote Link to comment Share on other sites More sharing options...
colt4t5 Posted October 7, 2008 Author Share Posted October 7, 2008 Thanks everyone for your help! It appears one of my support tech's decided to do the upgrade without telling me. Bear thanks I was in panic mode! 0 Quote Link to comment Share on other sites More sharing options...
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