teh1djx Posted August 8, 2008 Share Posted August 8, 2008 even though i selected the user product as "Active" and they already paid, it says Status: Pending Even though whmcs sets up the account automatically and marks it as active, it still says status as pending whats going on 0 Quote Link to comment Share on other sites More sharing options...
Retired Forum Member WHMCS Joe Posted August 8, 2008 Retired Forum Member Share Posted August 8, 2008 Hi The pending order status shows that the order has come in and not yet been marked active by you. The items in that order may well be marked paid and showing as completed for payment and may well have been setup if a hosting account but the order will always show Pending until you activate it and confirm it is indeed active. It's just a way for you to see what orders are new. Joe 0 Quote Link to comment Share on other sites More sharing options...
teh1djx Posted August 14, 2008 Author Share Posted August 14, 2008 how do i confirm it active? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted August 14, 2008 Share Posted August 14, 2008 Check the order isn't fraudulent, the account has been created on the server etc. 0 Quote Link to comment Share on other sites More sharing options...
teh1djx Posted August 14, 2008 Author Share Posted August 14, 2008 ok then ??? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted August 14, 2008 Share Posted August 14, 2008 um...click the Accept Order button? 0 Quote Link to comment Share on other sites More sharing options...
teh1djx Posted August 14, 2008 Author Share Posted August 14, 2008 where ? i dont see it? any step to step tutoral 0 Quote Link to comment Share on other sites More sharing options...
teh1djx Posted August 14, 2008 Author Share Posted August 14, 2008 where is accept order button? 0 Quote Link to comment Share on other sites More sharing options...
cyberstrider Posted August 14, 2008 Share Posted August 14, 2008 Click on 'Pending' in 'Todays Orders' which then brings up a list of pending orders.. then click on the Order ID number fo ne of them and you will see toward the bottom of the screen a few buttons, one of which is 'Accept Order' 0 Quote Link to comment Share on other sites More sharing options...
teh1djx Posted August 16, 2008 Author Share Posted August 16, 2008 i dont see "Todays Orders" 0 Quote Link to comment Share on other sites More sharing options...
teh1djx Posted August 16, 2008 Author Share Posted August 16, 2008 dude i would like to thank you, cyberstrider it works awesome 0 Quote Link to comment Share on other sites More sharing options...
ashiq33 Posted August 17, 2008 Share Posted August 17, 2008 The items in that order may well be marked paid and showing as completed for payment and may well have been setup if a hosting account but the order will always show Pending until you activate it and confirm it is indeed active. It's just a way for you to see what orders are new. 0 Quote Link to comment Share on other sites More sharing options...
teh1djx Posted August 18, 2008 Author Share Posted August 18, 2008 i got it thank 0 Quote Link to comment Share on other sites More sharing options...
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