thesitedoc Posted June 16, 2008 Share Posted June 16, 2008 I have transferred the Ioncube folder into the WHMCS folder and uploaded that folder onto my server. When I run the install I get this error. Site error: the file /var/www/html/whmcs/install/install.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator. Not sure why. Any suggestions. 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted June 16, 2008 Share Posted June 16, 2008 Another member (Allosunshine) with the same issue discovered that if your server is running PHP 5.2.5+ that you'll need to add the loader line to your php.ini file. Other than that, make sure that safe_mode is off and enable_dl is on. 0 Quote Link to comment Share on other sites More sharing options...
Brett Posted June 16, 2008 Share Posted June 16, 2008 I would either contact you hosting company to recompile apache / PHP with ioncube loaders installed, or do it yourself if you have root access... 0 Quote Link to comment Share on other sites More sharing options...
goddess_dix Posted June 16, 2008 Share Posted June 16, 2008 sometimes, after a php upgrade, there can be an issue with the configuration not pointing to the correct location for the ioncube loader, which is something i ran accross. contact your hosting support company, who should be able to help you sort it out in short order. 0 Quote Link to comment Share on other sites More sharing options...
Zorro67 Posted June 16, 2008 Share Posted June 16, 2008 If you don't have root access (eg shared server), you can create a new php.ini in a location that you do have access to, and drop the line into that. 0 Quote Link to comment Share on other sites More sharing options...
thesitedoc Posted June 17, 2008 Author Share Posted June 17, 2008 thank you everyone. I am contacting the host as instructed and they seem to be helpful. 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted June 17, 2008 Share Posted June 17, 2008 If you don't have root access (eg shared server), you can create a new php.ini in a location that you do have access to, and drop the line into that. Usually not the case. With PHP handlers such as suPHP, yes, but without said handlers it would just be ignored. 0 Quote Link to comment Share on other sites More sharing options...
Sitecenter Posted July 18, 2008 Share Posted July 18, 2008 Guys, What would I need to put in a php.ini file as i'm having the same issue too? 0 Quote Link to comment Share on other sites More sharing options...
bhavicp Posted April 13, 2009 Share Posted April 13, 2009 You would put: zend_extension = /path/to/ioncube_loader_lin_5.2.so for example i have: zend_extension = /usr/local/ioncube/ioncube_loader_lin_5.2.so Make sure that the path is valid. Just upload the ioncube somewhere and point it to the right place. Bhavic 0 Quote Link to comment Share on other sites More sharing options...
meathead Posted May 11, 2009 Share Posted May 11, 2009 I get a Simular problem but dont belive my host can help me this is my problem Site error: the file /home/content/m/e/a/meathead/html/clients/index.php requires the ionCube PHP Loader ioncube_loader_lin_4.4.so to be installed by the site administrator. I want to transfer Hosting Companys anyone know a great and well known one? 0 Quote Link to comment Share on other sites More sharing options...
ChrisGooding Posted May 21, 2009 Share Posted May 21, 2009 We are also having a similar issue, well it could be the same. Basically we get ther error as everyone else has, even though the php info screen is showing that the ioncube loader is loaded... and the ioncube test file gives a decoded response when viewing!! Could it be something to do with the cron.php file? 0 Quote Link to comment Share on other sites More sharing options...
guped Posted October 29, 2009 Share Posted October 29, 2009 how to install? 0 Quote Link to comment Share on other sites More sharing options...
DedicatedPros Posted October 29, 2009 Share Posted October 29, 2009 Read the manual. 0 Quote Link to comment Share on other sites More sharing options...
DesignItHostIt Posted November 2, 2009 Share Posted November 2, 2009 Read the manual. Not very helpful really (that comment or the manual!!!) especially if your time is limited due to 15 day trials................. anyhow I too had an absolute nightmare with the ioncube loader and this latest version of PHP, the way I solved it (and I have been meaning to start a thread for this for others struggling) was via ssh do you have root access to your server? If so simply log in using root log in details and and you can install via yum. If you dont know anything about yum have a look at this: http://en.wikipedia.org/wiki/Yellowdog_Updater,_Modified Now the yum command is: yum install php-ioncube-loader This will then start the installation process. Once this has completed, you will need to restart apache for it to take affect. Now you can review the changes by viewing the php info page. If you don’t have one, you can make one by going to a web accessible directory and creating the file with the following text; “<? phpinfo(); ?> IonCube should show up as an additional module now. Hope that helps, persevere once you get past this the end script is well worth the effort, I know you must be frustrated I was very!!!! all the best Chris 0 Quote Link to comment Share on other sites More sharing options...
Picman Posted November 17, 2009 Share Posted November 17, 2009 Hi All, I had this issue appear recently for what appeared to be no reason. I talked to the server providers and they struggled at first to find the reason. Here is what sorted it out for me - it may help you. In the 'Automation Settings' of your WHMCS admin it states to add a cron similar to this: php -q /home/USERNAME/public_html/WHMCS_FOLDER/admin/cron.php My server support changed it to: /usr/local/bin/php -q /home/USERNAME/public_html/WHMCS_FOLDER/admin/cron.php They did try adding a php.ini and using curl, but the above is what is now working. I hope this is of help to others. 0 Quote Link to comment Share on other sites More sharing options...
lupael Posted April 10, 2013 Share Posted April 10, 2013 Hello, What would I need to put in a php.ini file because I have same problem. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS JamesX Posted April 10, 2013 Share Posted April 10, 2013 Hello,What would I need to put in a php.ini file because I have same problem. Please, have a look at ionCube Installation Tutorial. 0 Quote Link to comment Share on other sites More sharing options...
And then there was one les Posted April 11, 2013 Share Posted April 11, 2013 Hi All, I had this issue appear recently for what appeared to be no reason. I talked to the server providers and they struggled at first to find the reason. Here is what sorted it out for me - it may help you. In the 'Automation Settings' of your WHMCS admin it states to add a cron similar to this: php -q /home/USERNAME/public_html/WHMCS_FOLDER/admin/cron.php My server support changed it to: /usr/local/bin/php -q /home/USERNAME/public_html/WHMCS_FOLDER/admin/cron.php They did try adding a php.ini and using curl, but the above is what is now working. I hope this is of help to others. Have you recently updated php/made changes to the php configs? i cant see another reason for a cronjob that did work to suddenly happen. Its possible that a change has knocked things out of whack some how but I would have expected issues to show up long before cron ran the file. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.