pjs32 Posted June 13, 2008 Share Posted June 13, 2008 Hi, When a client cancels and they were paying via Paypal Subscription do we have to log into paypal and cancel the subscription or is the subscription cancelled automatically when the cron runs to terminate their hosting package? 0 Quote Link to comment Share on other sites More sharing options...
lynnette Posted June 14, 2008 Share Posted June 14, 2008 It won't do it automatically, it can either be done by you from your end, or ideally they should login to their own paypal account and cancel their subscription. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted June 14, 2008 Share Posted June 14, 2008 We edited the clientareacancelrequest.tpl template to mention that they should login to their Paypal account and cancel the subscription. Though it would be great if it did it automatically, not sure if its in the API though. 0 Quote Link to comment Share on other sites More sharing options...
HostOrca Posted June 16, 2008 Share Posted June 16, 2008 We edited the clientareacancelrequest.tpl template to mention that they should login to their Paypal account and cancel the subscription. Though it would be great if it did it automatically, not sure if its in the API though. As far as I'm aware it is not possible to cancel paypal subscription remotely (via the API). You (or the client) have to login to paypal to do it 0 Quote Link to comment Share on other sites More sharing options...
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