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WHMCS + Kayako - "supportickets.php" Fixes


nielsenj

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This "supporttickets.php" update will fix known issues with viewing submitted tickets.

 

Specific fixes:

 

- Clicking on a ticket subject will now show the proper ticket thread.

- Replying to a ticket thread will now work via the web integration.

- Proper WHMCS breadcrumb navigation.

- Proper "Back" links if enabled in your Kayako template.

 

Requirements:

 

- Kayako 3.20.02 STABLE (Owned version for source code modifications)

- Basic knowledge on how to modify php files on the server.

 

Link:

 

Regards,

J

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