rldev Posted March 11, 2008 Share Posted March 11, 2008 I know I am missing something. But I don't see how to renew a client's domain early. If I click on renew on the "domains" tab, they will not be invoiced for it, but it will be renewed at the registrar. Thanks for the help. 0 Quote Link to comment Share on other sites More sharing options...
Iceman Posted March 11, 2008 Share Posted March 11, 2008 Why not change the DUE DATE for the domain to be ahead of the expiry date? Also make certain the invoices are sent several days/weeks in advance of it being DUE. That way you should receive payment well before the domain expires. Cheers, Paul 0 Quote Link to comment Share on other sites More sharing options...
Gears Posted March 11, 2008 Share Posted March 11, 2008 Why not change the DUE DATE for the domain to be ahead of the expiry date? Also make certain the invoices are sent several days/weeks in advance of it being DUE. That way you should receive payment well before the domain expires. Cheers, Paul Temporarily changing the Due Date is not a bad idea, but I recommend this: - Go to Configuration > Automation Settings - From there, look to the mid-bottom and find "Domain Reminder Settings" - Enter the number of days for each, then save. - Go to Configuration > Email Templates - Open the Upcoming Domain Renewal Notice template - In the template, instruct the client that he/she can log into the client area and go to My Domains, View Details, then click the Renew Domain button. Hope that helps. 0 Quote Link to comment Share on other sites More sharing options...
Iceman Posted March 11, 2008 Share Posted March 11, 2008 No I meant permanently change the Due Date. It helps also in keeping a single Invoice for those paying for monthly hosting. Simply change the DUE DATE for the domain to the same as the Hosting plan and only one Invoice will be generated in the month they are BOTH due. Keeps things simple for the clients. Cheers, Paul 0 Quote Link to comment Share on other sites More sharing options...
rldev Posted March 14, 2008 Author Share Posted March 14, 2008 So how would I be able to keep domain renewal automatic? Most clients do not want to be bothered unless they are canceling. Is there a way for whmcs to auto renew domains before there due date? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted March 14, 2008 WHMCS Developer Share Posted March 14, 2008 WHMCS will only send the renewal request when the invoice has been paid. You can send reminders (set in Automation Settings) to mail the client regarding their domain renewal. you can also, as suggested above, change the next due date to a week/month before the expiry date and your cron will generate the invoice for it and the renewal request will be sent to the registrar when the client pays, 0 Quote Link to comment Share on other sites More sharing options...
generic Posted March 14, 2008 Share Posted March 14, 2008 I actually use that idea. I have set my due dates to be 7 days ahead of the expiration date. Then the invoices get created and the client gets billed. works great except for one thing. I never know about the paid invoice. There is no screen to show which domains have paid. Its up to me to keep an eye on the domains prior to renewal and "remember" to renew them. I wish there was a way to display paid domain renewals so I could then renew them. ADDED: wow after posting this i went and looked at my domains and found 3 set to expire that as I indicate were invoiced and paid but once again i did do not have any reminder to renew any of them after they were paid. How do you guys handle this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted March 14, 2008 WHMCS Developer Share Posted March 14, 2008 As long as you have the automation with the registrar, you shouldn't need to submit the renewal yourself. WHMCS should do it when the invoice is marked as paid 0 Quote Link to comment Share on other sites More sharing options...
generic Posted March 14, 2008 Share Posted March 14, 2008 and the renewal request will be sent to the registrar when the client pays, this does not happen with the enom module (i still use 3.4.1) 0 Quote Link to comment Share on other sites More sharing options...
Iceman Posted March 14, 2008 Share Posted March 14, 2008 Just a silly thought... ...maybe it will work with the latest patch? 0 Quote Link to comment Share on other sites More sharing options...
generic Posted March 15, 2008 Share Posted March 15, 2008 the latest "patch" had a few bugs, i am waiting until 3.6.1 comes out to upgrade. thats why i listed my verison in case it was fixed in a later one and someone could confirm. do you have knowledge of this that it was fixed or are you just posting a smart a.. remark telling me to upgrade. 0 Quote Link to comment Share on other sites More sharing options...
Iceman Posted March 15, 2008 Share Posted March 15, 2008 the latest "patch" had a few bugs, i am waiting until 3.6.1 comes out to upgrade. thats why i listed my verison in case it was fixed in a later one and someone could confirm. do you have knowledge of this that it was fixed or are you just posting a smart a.. remark telling me to upgrade. Not at all. As I said, maybe a "silly thought"... and stating the bleeding obvious. Unfortunately some folks don't think of those things though. Cheers, Paul 0 Quote Link to comment Share on other sites More sharing options...
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