stormrider Posted March 4, 2008 Share Posted March 4, 2008 Hello, I'm using the option to create the account as soon as the order is placed. But when i place an order it takes sometime ( 10 - 30 seconds ) to create on the server. I would like to place a message saying "Your Account is being setup" until it is created. Is it possible to do this? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted March 4, 2008 Share Posted March 4, 2008 Yes. You could add that message to complete.tpl 0 Quote Link to comment Share on other sites More sharing options...
SilverNodashi Posted April 3, 2008 Share Posted April 3, 2008 Well, no offense, but 30 seconds isn't slow. By the time they get the email,it will be created already 0 Quote Link to comment Share on other sites More sharing options...
SteveV Posted April 13, 2008 Share Posted April 13, 2008 Well, no offense, but 30 seconds isn't slow. By the time they get the email,it will be created already Yeah -- but if you've got it set to create the account straight away as I (and the OP) do, the client's browser will appear to "stall" will the account is created. It would be good to have an ajax loader thingy that says "Please wait... your account is being created" and then says "Account created successfully" or something similar. 0 Quote Link to comment Share on other sites More sharing options...
Terry Posted April 21, 2008 Share Posted April 21, 2008 Nice idea. Would like to see this. 0 Quote Link to comment Share on other sites More sharing options...
Gears Posted April 24, 2008 Share Posted April 24, 2008 The order process is not halted just because the account is being created. After the order is placed, and after the client has finished signing up and placing the order, the account is then created on the server. So basically the client receives an email after creating a whmcs account, then receives the order confirmation email, then receives an invoice notification email. Then if you have it set so that accounts are automatically created upon payment of the invoice, the customer will get an additional email for the hosting account (welcome email). But maybe I misunderstood what you're talking about. 0 Quote Link to comment Share on other sites More sharing options...
Chrisw Posted April 26, 2008 Share Posted April 26, 2008 Some servers can take sometime to create an account. For example, those on a large DNS cluster with many servers. I've had to adjust the default timeout for this alone to keep WHMCS from producing an error and incorrectly marking the order even though it has been installed. order install initiated - whmcs times out with an error - order continues to install on the server - whmcs says order is not installed - account is created on the server - whmcs does not send the welcome email So yeah, better error logging and process display could be beneficial 0 Quote Link to comment Share on other sites More sharing options...
melfalcon Posted May 1, 2008 Share Posted May 1, 2008 how did you increase the default timeout. i'm having the same problem but i'm not sure on how to change it. 0 Quote Link to comment Share on other sites More sharing options...
FrostByte Posted February 6, 2009 Share Posted February 6, 2009 (edited) I believe this is what you're looking for... With this mod, when a client clicks on the "Complete Order" button, a little notification appears below the button. (Javascript must be enabled) The notification displays: Creating Account... With a nice animated loading bar below it. create_account.zip Edited February 6, 2009 by FrostByte 0 Quote Link to comment Share on other sites More sharing options...
CJC84 Posted February 11, 2009 Share Posted February 11, 2009 I would also like to know how to increase that time-out.. Chrisw? 0 Quote Link to comment Share on other sites More sharing options...
nowares Posted February 23, 2009 Share Posted February 23, 2009 I never really thought this was a problem. It does make sense to add it though 0 Quote Link to comment Share on other sites More sharing options...
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