hmaddy Posted July 23 Share Posted July 23 How can i restrict user reply in ticket. customers are replying multiple times on a ticket. so how can i restrict it any hook available 0 Quote Link to comment Share on other sites More sharing options...
wtools Posted July 24 Share Posted July 24 I guess it can be done with the hook ClientAreaPageViewTicket, Just disable the submit button if the ticket status is already open 0 Quote Link to comment Share on other sites More sharing options...
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