Evolve Web Hosting Posted October 24 Share Posted October 24 Very minor and not an 'issue' The XOVI NOW email template still exists after removing the feature from MarketConnect 0 Quote Link to comment Share on other sites More sharing options...
Administrators WHMCS John Posted October 27 Administrators Share Posted October 27 Hi @Evolve Web Hosting, Deactivating a MarketConnect service does not delete the welcome email template. Generically speaking this is so you can stop new sales of a product whilst continuing to service existing orders, which might include resending the welcome email to clients if they need a reminder. We try to avoid deleting data from the system - even email templates - so if you had the service activated prior to its discontinuation , this is why you still see the email there. Please let me know if this causes any problems or errors for you. 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted October 27 Author Share Posted October 27 @WHMCS John I never use MarketConnect so it's not an 'issue'. I was just pointing it out. 0 Quote Link to comment Share on other sites More sharing options...
Administrators WHMCS John Posted November 2 Administrators Share Posted November 2 Hi @Evolve Web Hosting, Thanks for thay context . Each MarketConnect service's welcome email is created when that particualr service is first activated by an admin. As the service is discontinued it is no-longer available for activation, and can safely delete the email if you so wish. 0 Quote Link to comment Share on other sites More sharing options...
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