georgiathomp Posted October 16, 2025 Share Posted October 16, 2025 Hello, Has anyone else been experiencing this error recently? I've checked the documentation, and the port is set to 993. The connection test works, but I still encounter the error periodically. 0 Quote Link to comment Share on other sites More sharing options...
Administrators WHMCS John Posted October 16, 2025 Administrators Share Posted October 16, 2025 Hi @georgiathomp, This error occurs if the email disappeared from your department inbox whilst the system was importing the email. Is there anything or anyone other than WHMCS with access to the mailbox? 0 Quote Link to comment Share on other sites More sharing options...
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