Alex Levi Posted July 3 Share Posted July 3 Hello Dear WHMCS Community , After moving my WHMCS installation to a new cPanel , I noticed automation warning : The last recorded successful end time is 2025-06-26 09:01:28. Please refer to our troubleshooting guide for details regarding how to identify the problem preventing daily cron completion. Learn more... it seems the cron job is running but it's not completing . I asked my web hosting provider to run the cron job in server terminal : /opt/cpanel/ea-php81/root/usr/bin/php -q /home/wvrfktuw/public_html/domain.com/crons/cron.php all -F -vvv And this is what they sent to me : WHMCS Automation Task Utility: all Daily Cron Automation Mode Queuing Tasks Force run any tasks: ignore "in progress" and "is due" Task queues ready Executing Application Queue 0/34 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░] 0% < 1 sec/< 1 sec 22.0 MiB Currency Exchange Rates 1/34 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░] 2% 1 sec/34 secs 22.0 MiB Product Pricing Updates 2/34 [▓░░░░░░░░░░░░░░░░░░░░░░░░░░░] 5% 1 sec/17 secs 22.0 MiB Tenant Usage Metrics 3/34 [▓▓░░░░░░░░░░░░░░░░░░░░░░░░░░] 8% 4 secs/45 secs 24.0 MiB Invoices 4/34 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░] 11% 5 secs/43 secs 24.0 MiB Late Fees 5/34 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░] 14% 5 secs/34 secs 26.0 MiB Credit Card Charges 6/34 [▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░] 17% 5 secs/28 secs 26.0 MiB Invoice & Overdue Reminders Terminated It seems the process is terminated mid way . There is no specific errors and it just says "Terminated" . How can I fix this issue or investigate it further to find the cause ? Kind Regards , 0 Quote Link to comment Share on other sites More sharing options...
bear Posted July 3 Share Posted July 3 Linked to from that error page they said to look at, this is where I'd start: https://docs.whmcs.com/8-13/troubleshooting/troubleshoot-cron-issues/cron-failures/ 0 Quote Link to comment Share on other sites More sharing options...
Alex Levi Posted Saturday at 11:53 AM Author Share Posted Saturday at 11:53 AM I have been dealing with this issue for over 2 weeks now . Unfortunately , I haven't yet been able to fix the problem . The termination happens without any errors . For example today it stopped at overdue suspensions : WHMCS Automation Task Utility: all ================================== Daily Cron Automation Mode Queuing Tasks ------------- Applying "in progress" and "is due" state filters Task queues ready Executing Application Queue --------------------------- Currency Exchange Rates Product Pricing Updates Invoices Late Fees Credit Card Charges Invoice & Overdue Reminders Domain Renewal Notices Cancellation Requests Overdue Suspensions yesterday it stopped at SSL Sync : WHMCS Automation Task Utility: all ================================== Daily Cron Automation Mode Queuing Tasks ------------- Applying "in progress" and "is due" state filters Task queues ready Executing Application Queue --------------------------- Currency Exchange Rates Product Pricing Updates Invoices Late Fees Credit Card Charges Invoice & Overdue Reminders Domain Renewal Notices Cancellation Requests Overdue Suspensions Overdue Terminations Fixed Term Terminations Inactive Tickets Delayed Affiliate Commissions Process Email Queue Email Marketer Rules Process Email Campaigns SSL Sync As you see there are no errors , it just stops . Here is my php.ini that is being used for the cronjob : display_errors = Off max_execution_time = 3600 max_input_time = 3600 max_input_vars = 1000000 memory_limit = 6144M post_max_size = 8072M session.gc_maxlifetime = 1440 session.save_path = "/var/cpanel/php/sessions/ea-php74" upload_max_filesize = 2048M zlib.output_compression = On I also talked with my hosting provider and they set cloudlinux limits to maximum amounts possible . I have run out of ideas . does anyone know how I can get a log for the reason of termination instead of just saying Terminated ? 0 Quote Link to comment Share on other sites More sharing options...
Alex Levi Posted Saturday at 12:26 PM Author Share Posted Saturday at 12:26 PM Also this is the SSH output sent from my Hosting provider . As you can see it only says Terminated and shows no errors. Is there any log I can check to see the reason of termination ? 0 Quote Link to comment Share on other sites More sharing options...
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