Sohan Posted February 5, 2008 Share Posted February 5, 2008 I'm after an international merchant account (I'm in the UK). Banks are giving me silly prices because of a low turn over. 2checkout has issues with currency, and paypal pro said wait 3 months. What options are left? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted February 5, 2008 Share Posted February 5, 2008 Worldpay ? 0 Quote Link to comment Share on other sites More sharing options...
Sohan Posted February 5, 2008 Author Share Posted February 5, 2008 I want something that is done through my site if you understand what i mean? 0 Quote Link to comment Share on other sites More sharing options...
Si Posted February 6, 2008 Share Posted February 6, 2008 I want something that is done through my site if you understand what i mean? That's a minefield. Been in business 9 years and have used a variety of merchant accounts. Right now we use paypal and worldpay. Customise your worldpay payment pages and it may as well be on your site. (without the hassle). Hasn't effected us - its up to you of course. 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted February 6, 2008 Share Posted February 6, 2008 Yup, we've skinned WorldPay so that the payment pages look exactly like the rest of our website. 0 Quote Link to comment Share on other sites More sharing options...
Sohan Posted February 6, 2008 Author Share Posted February 6, 2008 World pay rates are sky high. 0 Quote Link to comment Share on other sites More sharing options...
Si Posted February 6, 2008 Share Posted February 6, 2008 World pay rates are sky high. compared to ? and I don't just mean the prices quoted on the front pages of merchant providers sites. I mean, the price you are actually offered when you've submitted your application, gone through your business risk assessment, projected and actual turnover and factored any chargeback history and your billing procedures and fraud prevention systems in place etc etc and then actually offered you a deal. Also, what cover do they give you, ie what is your liability if the S**t hits the fan? I held a merchant account for 5 years before starting in web hosting, and opened another with an online provider who offered fantastic rates, and within a year went bust. 'Velocity'. Thank goodness I still had my Nat West merchant account. I only recently closed down the Nat West merchant account as I'm happy with worldpay and paypal. And worldpay charge me less than Nat West did and that was after several years of very few chargebacks and a healthy trading history. Of course you'll find 'cheaper' you always can. Its not always wise though. Good luck. Si 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted February 7, 2008 Share Posted February 7, 2008 WorldPay wanted 8k reserve from us and had stupid rules that we where only allowed to process domains for a minimum of 2 years. 0 Quote Link to comment Share on other sites More sharing options...
Si Posted February 7, 2008 Share Posted February 7, 2008 WorldPay wanted 8k reserve from us and had stupid rules that we where only allowed to process domains for a minimum of 2 years. Yeah, thats par for the course with them. They demanded the same with us, but you just gotta keep pestering them. We ended up with no deposit to pay. Their reasons for wanting the high deposit were flawed based on their risk assessment and when we argued the case they first of all reduced it, then eventually wiped it out altogether. They want the business too after all so you gotta prove to them that you're not a high risk that they should demand that much of a deposit. It took about 3 weeks of phone calls and emails, faxed bank statements and our accountants year end tax reports etc, but we got there in the end. Its def been worth it. Worldpay don't always understand the business rules of web hosting (ie recurring income is not as 'risky' as new payments are towards chargebacks, (for obvious reasons)) and so we were able to use that arguement for them to lower the risk amount they applied to our business for a start off. Anything worth having is worth fighting for. Good luck if you need to apply or are in the middle of doing it. Si P.S. The 2 year domain registration maximum thing is again par for the course and is something I was happy to live with. We have very few customers wanting to go much past the 2 years anyhow. Between you me and the wall, when we do get regular customers wanting to register for more, we can process them without a problem, (worldpay have no way of knowing what the payment is for) and on our site / shopping cart we only allow 2 year max for new registrations, which is something I'm happy with for new customers anyway. We have been caught out with new customers registering domains for 10 years in the past and then issuing chargebacks which we have never won. So, its actually something I tend to agree with them over and doesn't really appear to affect business, apart from having no more 10 year registrations, which in our case were always (apart from 1 instance) done by fraudsters. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted February 7, 2008 Share Posted February 7, 2008 We're a WorldPay parter and just helped a customer get setup with their WorldDirect (no merchant account) setup. At first they wanted a 35,000 holding amount and 12 week settlement delay ! After some lengthy to-ing and fro-ing they've agreed £4,500 and 4 weeks with a review in 6 months The domain issue is quite normal - several merchant acquiring banks are very wary about anything longer than a year - you shoudl see the small print on the Diners Club regulations - they pay merchant 1 working day after shipping/collection/end of service - so on a 10 year registration you can be waiting 3653 days for the money ! WP are comparatively expensive, but still one of the most reliable, functional and most importantly supported processors around. 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted February 7, 2008 Share Posted February 7, 2008 Is the WP payout still every 4 weeks? 0 Quote Link to comment Share on other sites More sharing options...
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