teklan Posted 22 hours ago Share Posted 22 hours ago So my understanding, from the release notes - the transition is a mass cancellation of old subscriptions and forcing users to login and update their payment method? It's not very clear at all - but if this is correct I forsee some angry users 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted 12 hours ago WHMCS Support Manager Share Posted 12 hours ago Hi @teklan, Only Client Accounts with a Pay Method in place for the PayPal Payments gateway will have old Subscriptions cancelled the next time a PayPal transaction is made in their account. So it doesnt happen for all clients at once and there will be no interruption in payments and no action required by clients or admins. I've written a KB article with further information: https://help.whmcs.com/m/v811/l/1881652-paypal-subscription-cancellation-emails Update: Matt has just published a blog post which provides a detailed explanation of the migration: https://blog.whmcs.com/133755/paypal-payments-auto-migration-qa 0 Quote Link to comment Share on other sites More sharing options...
teklan Posted 12 hours ago Author Share Posted 12 hours ago Fair play John, Cheers for the kb to clarify. I'll be hanging on to see if others have a bad time but that's a totally acceptable migration and what we'd started doing manually ourselves so if it functions as intended - It will save us time! I will rescind my eye roll when I originally read it! 1 Quote Link to comment Share on other sites More sharing options...
Luke68 Posted 6 hours ago Share Posted 6 hours ago 5 hours ago, WHMCS John said: Hi @teklan, Only Client Accounts with a Pay Method in place for the PayPal Payments gateway will have old Subscriptions cancelled. So there will be no interruption in payments and no action required by clients or admins. I've written a KB article with further information: https://help.whmcs.com/m/v811/l/1881652-paypal-subscription-cancellation-emails I also have a concern on this new Paypal Payment gateway on 8.11.0 . So any paypal module (deprecated) will be transitioned to this new module ? I am currently using the old Paypal module. 1 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted 4 hours ago WHMCS Support Manager Share Posted 4 hours ago @Luke68, Only if you've activated and configured the PayPal Payments gateway module as well. 0 Quote Link to comment Share on other sites More sharing options...
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