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Paypal transition question


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So my understanding, from the release notes - the transition is a mass cancellation of old subscriptions and forcing users to login and update their payment method?

It's not very clear at all - but if this is correct I forsee some angry users

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  • WHMCS Support Manager

Hi @teklan,

Only Client Accounts with a Pay Method in place for the PayPal Payments gateway will have old Subscriptions cancelled the next time a PayPal transaction is made in their account. So it doesnt happen for all clients at once and there will be no interruption in payments and no action required by clients or admins.

I've written a KB article with further information: https://help.whmcs.com/m/v811/l/1881652-paypal-subscription-cancellation-emails

Update: Matt has just published a blog post which provides a detailed explanation of the migration: https://blog.whmcs.com/133755/paypal-payments-auto-migration-qa

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Fair play John, Cheers for the kb to clarify.  I'll be hanging on to see if others have a bad time but that's a totally acceptable migration and what we'd started doing manually ourselves so if it functions as intended - It will save us time! I will rescind my eye roll when I originally read it!

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5 hours ago, WHMCS John said:

Hi @teklan,

Only Client Accounts with a Pay Method in place for the PayPal Payments gateway will have old Subscriptions cancelled. So there will be no interruption in payments and no action required by clients or admins.

I've written a KB article with further information: https://help.whmcs.com/m/v811/l/1881652-paypal-subscription-cancellation-emails

I also have a concern on this new Paypal Payment gateway on 8.11.0 . So any paypal module (deprecated) will be transitioned to this new module ? I am currently using the old Paypal module.  

Paypal Module.png

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