Rk Barnwal Posted July 22, 2024 Share Posted July 22, 2024 Please see the attached screenshort where I want to create an Upgrade/Downgrade order, The Plan which I selected is cost of 180 INR /month for 12 months plan. so the total cost is 2160 INR and the current plan cost is 499 INR/month which is monthly billing, so the user pay only 499, and now he wants to upgrade to different plan and annually billing cycle, but in whmcs as you see on screenshort showing Total due in minus (-) why ?? Because when we minus 2160 - 499 = 1661 ₹₹ 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Product Manager WHMCS John Posted July 22, 2024 WHMCS Product Manager Share Posted July 22, 2024 Hi @Rk Barnwal, The formula used to calculate the upgrade/downgrade price is based on the daily price of the product for the billing cycle. For more info see: https://docs.whmcs.com/products/upgrades-and-downgrades/ 0 Quote Link to comment Share on other sites More sharing options...
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