netforce Posted January 31, 2023 Share Posted January 31, 2023 hi guys when a user clicks on the email history link I get this error: TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /home/notcool/public_html/clientarea.php:0Stack trace:#0 {main} How do I fix this? Using v 8.6.1 Thank you 0 Quote Link to comment Share on other sites More sharing options...
vishvajit Posted February 1, 2023 Share Posted February 1, 2023 this error message is indicating that the 'count ()' function is being passed a null value instead of a countable value or array in the "clientarea.php " file where the count function is being called with a "null value " and modify it to ensure that a countable value or array is being passed, it is possible that this error can be caused due to a bug or a missing value in the code. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted February 1, 2023 Share Posted February 1, 2023 I tester my dev machine with WHMCS 8.6.1 with PHP 8.1 it all good on my end whmcsurl.com//clientarea.php?action=emails 0 Quote Link to comment Share on other sites More sharing options...
netforce Posted February 1, 2023 Author Share Posted February 1, 2023 ok seems to be doing it with only on user... not sure why... what can I do to resolve it? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS Stephen Posted February 2, 2023 WHMCS Technical Analyst II Share Posted February 2, 2023 Hello @netforce Given your description and the detailed error information this looks to be a known issue. For your reference Once you have that Hotfix in place I suspect that this will resolve this error moving forward. I hope this information helps. 2 Quote Link to comment Share on other sites More sharing options...
netforce Posted February 2, 2023 Author Share Posted February 2, 2023 12 hours ago, WHMCS Stephen said: Hello @netforce Given your description and the detailed error information this looks to be a known issue. For your reference Once you have that Hotfix in place I suspect that this will resolve this error moving forward. I hope this information helps. Already applied this hotfix and still get this error with one specific user. 0 Quote Link to comment Share on other sites More sharing options...
AladdinJ Posted March 4, 2023 Share Posted March 4, 2023 same problem , it appears when send a Email Campaigns to users and the user has failed email sent became this problem appear on his account 0 Quote Link to comment Share on other sites More sharing options...
AladdinJ Posted March 4, 2023 Share Posted March 4, 2023 Update : hotfix worked with me 0 Quote Link to comment Share on other sites More sharing options...
Rahat_Arif Posted December 27, 2023 Share Posted December 27, 2023 On 3/4/2023 at 3:33 PM, AladdinJ said: Update : hotfix worked with me please tell me, What hotfix you are using? 0 Quote Link to comment Share on other sites More sharing options...
AladdinJ Posted December 27, 2023 Share Posted December 27, 2023 (edited) 42 minutes ago, Rahat_Arif said: please tell me, What hotfix you are using? Edited December 27, 2023 by AladdinJ 0 Quote Link to comment Share on other sites More sharing options...
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