Jump to content

Stuck verifying domain and checkout gives 404 error


MadsDK

Recommended Posts

Hi. I am trying here as I am not getting a response through the WHMCS support... (have been waiting for more than 5 days)

I have a serious problem with my website. Everything is set up, but the problem now is that when I try to go to checkout and finally manage to press continue, I get a 404 error every time. (https://gyazo.com/f3f8fea1a3e4750c0e27e096a5c1a190)

Other times I can't even get to enter a domain and see if it is available. Here it's stuck with "Verifying your domain selection..." (https://gyazo.com/550a4cb6503e76ffbf92111ddf7ec796)

I've tried these things:
https://help.whmcs.com/m/marketconnect/l/747675-troubleshooting-a-404-error-or-unexpected-page

Both my theme support and NameHero say the problem is with the WHMCS bridge.

What's wrong, and what can I do to fix this?

Kind Regards,
Mads

Link to comment
Share on other sites

  • WHMCS Support Manager

Hi @MadsDK,

Unfortunately WHMCS bridge isn't a stock part of the WHMCS software.

Have you tried contacting the support contacts for the WHMCS Bridge plugin directly for assistance resolving this issue with their code?

In the meantime perhaps consider removing the Bridge plugin and using WHMCS without it.

Link to comment
Share on other sites

  • WHMCS Support Manager

Hi @MadsDK,

I don't have a personal recommendation for an alternative, but I do know many of the themes for WHMCS in our Marketplace also include a matching Wordpress theme.

That way your Wordpress and WHMCS site can still match up perfectly: https://marketplace.whmcs.com/product/category/Templates+%26+Themes

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated